
Neal Drummond
Founder & Trade Advisor
Neal is the founder of TradeKind and a hands-on painter and decorator with around 15 years’ experience in the trade.
TradeKind is a Sussex-based trade network supporting local trade businesses across East Sussex and West Sussex with profiles, local visibility and practical business support.
TradeKind operates from Lancing. Local trade businesses can speak with us by phone or email and, where appropriate, arrange a face-to-face appointment to discuss their business, service area and how they would like to be represented within the network.
TradeKind also operates a wider Sussex marketplace that helps homeowners find and contact local trades.
A local Sussex business
TradeKind is operated from Sussex and supports local trade businesses across East Sussex and West Sussex. Trades can speak directly with TradeKind before joining the network, ask questions about their profile and get help presenting their business clearly.
The wider TradeKind marketplace also supports Sussex homeowners who need help understanding the process or connecting with a suitable local trade business.
Support for local trade businesses
Guidance on profiles, presentation and customer enquiries.
Phone and email contact
Talk to a real person on 01273 011350 or email hello@tradekind.co.uk.
Sussex-based support
Run from Sussex and focused on East and West Sussex communities.
Business hours
Monday–Friday, 9:00am–5:00pm
Local knowledge
Familiar with towns and villages across East and West Sussex.
Support for homeowners
Help using the wider marketplace, including posting a job or understanding the process.
For local trade businesses
TradeKind works with Sussex trade businesses that want a professional local presence and a better way to be found by homeowners.
Trade businesses can sign up online, speak with TradeKind by phone or email, or arrange an appointment where appropriate to discuss their business, the areas they cover, the services they provide and how TradeKind can support their growth.
TradeKind business profile
A clear local profile representing your business.
Professional online presence
Help showing what you do and where you cover.
Customer enquiries
Receive enquiries from homeowners in your area.
Profile setup & improvement
Hands-on help getting your profile right.
Phone and email support
Speak with a real person during business hours.
Optional appointment
Local trade businesses can arrange an appointment where a face-to-face conversation is the best way to discuss their business and network profile.
Local visibility across Sussex
Be visible to homeowners across East and West Sussex.
Help explaining services
Support shaping how your services are presented.
Practical tools
Alongside the TradeKind network, we can also support suitable local trade businesses with practical digital tools that help them manage enquiries and present their business professionally.
This can include simple trade websites, customer enquiry forms, automation systems, workflow improvements and tools that help trades respond to homeowners more efficiently.
Trade profiles
Simple profiles that present your business clearly.
Customer enquiry forms
Tidy enquiry forms that collect the right details.
Customer enquiry systems
Practical systems that organise incoming enquiries.
Automation tools
Reduce repetitive admin so you can focus on jobs.
Workflow improvements
Small changes that make day-to-day work easier.
Digital presence support
Ongoing help looking professional online.
Local relationships
TradeKind is built around local relationships rather than anonymous automated sign-ups. Local trade businesses can speak with us online, over the phone, by email or, where appropriate, in person about their business and participation in the network.
Homeowners can also contact TradeKind for support using the wider marketplace. The aim is a Sussex trade network where local trades have a clear, professional way to present their business and homeowners know how to get help.
The wider TradeKind marketplace
TradeKind genuinely serves homeowners as well as trade businesses. Across the wider marketplace, homeowners can post a job, browse local Sussex trades or contact TradeKind if they need help understanding what kind of trade they need.
Homeowner services remain available through the main TradeKind marketplace.
Our team
TradeKind is a Sussex-first platform for local trade businesses and homeowners. Meet the people helping with trade onboarding, profile quality, customer support and enquiry review.

Founder & Trade Advisor
Neal is the founder of TradeKind and a hands-on painter and decorator with around 15 years’ experience in the trade.

Customer Service Manager
Sarah manages customer service at TradeKind, helping homeowners and tradespeople with questions, profiles, enquiries and general support.

Trade Outreach Coordinator
Ben works with local Sussex tradespeople, helping businesses get set up on TradeKind and understand how to make the most of their profile.

Quality & Listings Coordinator
Aisha helps keep TradeKind profiles clear, accurate and useful.

Lead Review Coordinator
Tom helps review incoming opportunities on TradeKind, checking that enquiries are relevant, correctly categorised and matched to the right Sussex l…

Web Development, SEO + AI Specialist
Richard helps with TradeKind’s website, SEO and AI improvements, supporting the platform’s growth, visibility and user experience across Sussex.
Built around Sussex
Learn more about TradeKind or get help with a profile, enquiry or account.
Why TradeKind exists
TradeKind was created to give genuine Sussex trade businesses a professional way to be seen, contacted and supported, while making it easier for homeowners to find suitable local trades.
We believe local knowledge, clear communication and real customer support matter. TradeKind brings those values together in one Sussex-focused trade network.
Areas covered
TradeKind supports local trade businesses across East Sussex and West Sussex, as well as homeowners using the wider marketplace.
Local support for trade businesses and homeowners across East Sussex.
Local support for trade businesses and homeowners across West Sussex.
Towns we commonly support include Brighton, Hove, Worthing, Lancing, Shoreham-by-Sea, Chichester, Crawley, Horsham, Eastbourne, Hastings and many smaller communities across Sussex.
Contact
If you run a Sussex trade business and want to discuss joining the network, improving your profile or practical business support, we’d be glad to talk. Homeowners can still contact TradeKind for help with the wider marketplace.